Legal Geek No. 194: Privacy Law Issues with Facebook and Stalking Apps

Hi, and welcome back to Legal Geek. This week, we take a look at a couple more news stories in the always evolving field of privacy law, these being related to Facebook and Stalking software apps.

https://archive.org/details/legalgeekep194  

Retina-X Studios is the maker of three stalking apps designed to keep tabs on computers or mobile devices.  These software apps are called Mobile Spy, Phone Sheriff, and Sniper Spy.  Such apps allow for real-time monitoring and reports of activities and movements of such devices, along with some blocking capabilities.  On their website, Retina-X markets these apps as useful for tracking employees use of computers as well as children.  In other words, people and devices that the software user hypothetically has control over.

However, in 2018 some of the data collected by these apps became subject to public knowledge thanks to some hackers who attacked this company and its technology.  For example, some photographs saved on phones for the user's review were revealed.  This data breach led as most do to a consumer protection complaint to the FTC, which investigated the company and eventually settled on an agreement to avoid significant monetary sanctions.

In addition to the failure to secure all data from the hackers, the FTC found that Retina-X did not do enough to ensure that the applications were used solely for legitimate tracking purposes.  Evidence supporting this conclusion included that Retina-X facilitated surreptitious use of tracking by telling customers how to keep the tracking app icon from showing on the device it was installed on.  Furthermore, the app could be installed without the knowledge or consent of the device user by bypassing manufacturer restrictions such as by jailbreaking devices.  Both of these practices opened the door for significant criminal and dangerous use of the software.

So the FTC settlement requires that the company halt sales of any software that bypasses security protections, while also making the customers affirmatively state that they will only use such apps to monitor children or employees or someone who provides written consent.  The establishment of comprehensive security protocols to protect sensitive data is also being required.  Despite the FCC efforts to protect consumers, we must all understand that such types of software exist and are easily obtained.

This week another big privacy issue hit the news about Facebook, which had its iOS app operating without user consent to activate and capture live video images with the rear-facing camera while the user was scrolling through their news feed.  The live video capture was hidden behind other onscreen content.  Whether this was intentional or an accidental bug, as Facebook assets, Facebook took swift action to patch this issue and remove the problem from the iOS app.  Even with the fix, this is another reputational hit to Facebook, with consumers growing ever more sensitive and aware of the lack of data privacy on that social networking platform.

The Bottom Line is: consumers and private citizens have a lot of help on their side in the battle over data and privacy, including the government agency the FTC as well as all the technophiles who keep close tabs on functionalities within apps like Facebook.  Nevertheless, we would all be wise to be aware of how open and at risk our sensitive and private data and information can be, so that we can opt-in or take precautions based on our own personal preferences.

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